Users commonly dispatch their malfunctioning smartphones to authorized agents, the manufacturing company, or specialized repair centers for assessment and repair. However, these facilities may not always be conveniently located for users. In such cases, an alternative option is to utilize the diagnostic application developed by Google specifically for Pixel smartphones. This application swiftly and easily identifies any issues present in the smartphone.
To initiate the diagnostic process using the Google application, users must first ensure their smartphone is connected to a Wi-Fi network. Afterward, by launching the application and entering the code (#*#7287#*#), the smartphone seamlessly transitions into diagnostic mode without initiating any calls.
In this diagnostic mode, users gain the ability to conduct a comprehensive examination of their smartphone or inspect individual components. The advantages of this application go beyond potential repairs; it also provides users with confirmation regarding whether the identified issues or errors have already been rectified.
The significance of the repair feature becomes particularly apparent when users send their smartphones to authorized agents or certified maintenance centers. Google has emphasized that activating this mode serves to safeguard personal data by restricting access to all information stored on the device.
Moreover, this mode prevents the backup, deletion, or restoration of personal data when sending the smartphone for repairs, a process that may extend over a significant duration. Upon the return of the smartphone, deactivating this mode is a straightforward process, and users can access information about the diagnostic and repair functions on Google’s support pages.
The American company also highlighted that Pixel smartphones can be connected to computers using a USB cable for tasks such as operating system updates, software repairs, or calibration of the under-screen fingerprint sensor. Users can achieve this by visiting the Pixel Repair webpage at Pixelrepair.withgoogle.com in their browser.
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